Happy VIP's
(Very Important Paws)

Policies for Cozy Corner at the Resort 

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In this section, the person or person(s) that owns, provides food, shelter for the pet, and/or booked any service with Cozy Corner at the Resort is referred to as the "Owner" of the pet(s) or home owner. 

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Owner will hold Pet Sitter harmless, and/or waive liability for damages or charges incurred from any accidental/incidental injury/illness  to the Owner's pet which the Pet Sitter is indirectly, nor directly responsible, nor had any control over the prevention or the cause of the injury or illness. ​

 

By booking and receiving services provided by the Pet sitter the Owner agrees to all terms outlined and documents signed at time of Meet & Greet/Booking. All services provided include a complimentary Meet & Greet as described below.

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All services require payment in full prior to services performed. If full payment is not received prior to the services rendered, services may be limited or not performed.

 

All dogs must have a collar with identification tags and worn at all times while under the Pet Sitter's care.

 

Complimentary Meet & Greet  

 1.  For all services, Meet and Greet is required at Owner’s home first, prior to services performed. 

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 2. A complimentary 15 minute dry run can be scheduled, upon request, or at the Pet Sitter's request, prior to the services performed and after services are paid in full. 

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3. Upon mutual agreement, services are booked.

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Dog Walks

Owner is expected to provide the appropriate supplies for their dog(s), such as sturdy, well-fitting and in good condition collars, leashes and/or harnesses to prevent escape/injury during walks.  Owner attests/ensures dog is physically able to endure walks for the duration hired, and does not suffer from ailments that are painful or harmful to the dog. Owner is required to inform Pet Sitter of any physical limitations, and Owner will not hold the Pet Sitter liable for any injury/illness resulting from those limitations.

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Drop In Care & Vacation Pet Sitting

Owner is responsible to ensure interior and exterior of home is safe and secure to prevent the pet(s) from escaping Owner’s yard or home. Owner is responsible to inform Pet Sitter of pet's habits, such as marking, chewing, nibbling, licking, escaping, etc. Owner will provide clear instructions on feeding amounts and potty schedules. Owner is expected to provide all supplies such as food, treats, food bowls, water bowls, toys, medication, etc. necessary to properly care for pet(s).  Owner will provide all cleaning supplies to be used in the home. 

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***Cancellation Policy:***

Vacation Pet Sitting:

Seven (7) day prior notice of cancellation to the service rendered is required for a full refund. 

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Six (6) days or less notice prior to the service rendered will result in a refund equal to half of the total rate charged.

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No refunds will be issued for returning home early or any cancelation during the actual dates of service.  

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For Dog Walks & Drop In Visits:

24 hour notice prior to the service rendered.

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No refunds for same day cancellations for all services.

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All cancellations must be in writing; text and or email. No exceptions.